Senior / Staff Quality Engineer

The Quality Engineer will interact with Corporate Quality, Field Quality, Manufacturing, Design Engineering, and fleet operations to ensure the products released to service are meeting design specifications, functionality, customer expectations, and required documentation. The successful candidate must have the ability to meet tight deadlines, have strong interpersonal and communication skills, be detail-oriented, and be able to work independently.  About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter. A Final Note: You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. In this role, you will:

Manage quality issue tracking to implement Containment, drive Root Cause Analysis and Corrective Action for non-conformances identified during production quality audits and vehicle release process.

Support diagnosis of NVH issues reported during Rider Quality Audit and EFR process ; establish standard NVH inspection process and define required tools.  

Design, champion, and execute strategic continuous improvement initiatives to enhance the effectiveness and efficiency of production quality audit, EFR  and issue resolution

Work cross-functionally with Supplier Quality, Manufacturing and Vehicle Development to strategically resolve systemic product and process issues.

Support develop and review of PFMEA and Control Plans to ensure compliance and robust risk mitigation strategies for all critical manufacturing processes.  

Good ability to communicate technical results clearly and accurately and drive issues to successful closure.

Qualifications

BS in Mechanical, Manufacturing, or Industrial Engineering

Minimum 8 years of experience in a manufacturing environment, preferably automotive, aviation or contract manufacturing.

Proven expertise in advanced problem-solving methodologies (e.g., Shainin Red X, Six Sigma Black/Green Belt) and demonstrated success driving systemic quality improvements across the value stream.

Strong planning, organizational, analytical, negotiation, interpersonal, decision-making, oral and written communication skills

Bonus Qualifications

Automotive OEM or Tier 1 supplier experience

Expertise in using quality management and ERP systems (SAP, MES, JIRA, etc.) for data extraction, analysis, and reporting.

ASQ Certification (e.g., Certified Quality Engineer - CQE or Six Sigma Black Belt).